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SULAIR Connection Problems

Since you are apparently using a computer outside the Stanford network, you need to connect to restricted resources through Stanford's authenticated proxy server.

If you are allowed access, but have problems setting up your browser for proxying, please look first at the proxy Frequently Asked Questions (FAQ) list. To report problems not already on the list, please send this form, which automatically provides some information about your computer.

If the test succeeds and you are still unable to connect to a particular database or journal, please provide all relevant information in the boxes below:

  • Describe the problem using the Comments box. If you see an error message, please copy and paste it into the Comments box.

  • Please make sure to enter the journal or database name, in the Jnl/Database Name box, and the URL you see when the problem happens, in the Problem URL box. It's best to open a new browser window, connect to the problem site, and copy and paste the URL that appears in the box labeled “Address,” or “Netsite,” or “Location” near the top of the browser screen.

If you'd like a response, please include your name, e-mail address, and Stanford affiliation.

Name:
E-Mail address:
Jnl/Database Name:
Problem URL:
Date/Time of Problem:
Do you want a reply? No Yes
Affiliation:
Comments:


Last modified: November 12, 2004

   
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