Cantor Center and Yerba Buena
Center Have Game
Cutting Out the Spam
Computer Security
Improvements at Stanford
Stanford Collaborates on the
Sakai Project
Spring Highlights for the CTL
Technology-Enhanced Learning
Space in Meyer Library
First “Smart Lounge” Opens in
Student Residence
Unleashing Language Lab
Digitalia with CourseWork
Data Analysis Tools Mine Literary
Data Sets
Recover Your Lost Email
Sundial Usage Rising on Stanford
Campus
New Resources for Stanford
Webmasters
ITSS Helps With Macintosh OS X
Migration
IT Open House a Success
Wireless Access Available in the
Stanford University Libraries
Stanford and the Digital Library
Federation
Electronic Document Delivery
Service
Full Text Resources for
Humanities Students and
Scholars
New Searchable Full-Text
Databases in the Humanities
Scholars’ Workshops on
Electronic Resources
New Online Resource: the SPIE
Digital Library
New, Free Math Resources
Online
Graduate Research Reports
Online
SSDS Offers Workshop on
Finding Social Science Data
Lane Library: New Online
Resources
HighWire Press: New Journals
Database of Student Papers from
Hopkins Marine Station
Online Access to Museum Archives /Collections for
Research
Student Computing Survey
Results for 2003-04
Call 5-Help for Technology
Support
Academic Technology Lab
Enhancements
Too Much to Read, Not Enough
Time?
Self-Service Password-Reset for
SUNet ID
New Faculty Technology
Orientations
Employee’s Withholding Forms
Online
Demise of the PIN
New AFS Quota Request form
News from ITSS Technology
Training Services
On-Campus Video Kiosks
Promote Student Events
ITSS Firewall Service Under
Construction
New Web-based Monitor for
Campus Systems
New Equipment Checkout
System at Meyer Library
Media Solutions Helps with Web
Sites and More
Instant Messaging at Stanford
Refunds for Sweet Hall Cluster
Printing
MacLeland 2.3 for Panther Users
ITSS Now Supports Linux
Servers
Stanford Course Support Web
Site
Formage Farewell
Forsythe Mainframe Retires
Bookstore Computer Store:
Offers for Spring
How to Register for Stanford
Training Courses
Editor
Graphics and Layout
Contributors
Stanford's How They Got Game Project of the Stanford Humanities Laboratory, the Iris and B. Gerald Cantor Center for Visual Arts at Stanford University, and the Yerba Buena Center for the Arts in San Francisco recently launched a series of exhibits and events related to computer and videogames.
Computer games and the narratives that propel them are the focus of an exhibition that opened November 12 at the Cantor Arts Center at Stanford University. Fictional Worlds, Virtual Experiences: Storytelling and Computer Games, on view in three galleries through March 28, 2004, features the live projection of a networked, “massively multiplayer” virtual world, and interactive game stations immersing visitors in the storytelling aspects of games, while challenging them to contemplate the history and the future of virtual gaming.
The exhibition derives from research of the How They Got Game Project at the Stanford Humanities Laboratory, a project seeking a path-finding narrative for the historical and critical appreciation of computer and video games.Fictional Worlds is guest-curated by Dr. Henry Lowood, Curator for History of Science & Technology Collections, Stanford University Libraries, in collaboration with Casey Alt, graduate student in the Program for History and Philosophy of Science.
In conjunction with this exhibit, an all-day conference, open to the public, was held at Stanford on Friday, Feb. 6, also with the title, Fictional Worlds, Virtual Experiences. The conference featured speakers from industry and academia addressing themes related to the significance and potential of computer games as narrative medium. These speakers included Will Wright, Haden Blackman, Sheldon Pacotti, Kevin O'Hara, Katherine Isbister, Henry Lowood, Scott Bukatman, Casey Alt, and Jane McGonigal.
The exhibition at the Cantor center coincides with the related exhibition at the Yerba Buena Center in San Francisco that opened on January 17. Bang the Machine: Computer Gaming Art and Artifacts is one of the first exhibits dedicated to the impact of computer and video games on social practices of communication and artistic production. It includes three related exhibitions and projects, Game Scenes, Game Commons (Gallery 3) and Playshop (in the former café space).
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Telling the story of Wang Weilin in Tianamen Square via a video game. |
A panel focused on discussion of issues raised by the exhibit was convened at the Yerba Buena Center on February 5, moderated by Henry Lowood, and featuring Casey Wardinski, Rainey Strauss, and Howard Rheingold.
Get in a conversation about email, and it won't be long before someone is talking -maybe more than talking! -about how much junk mail (spam) they get. Most spam is just annoying, but some is downright offensive. ITSS gets calls every day from faculty, students and staff asking how they can stem the tide of this problem.
It turns out there are already tools that most people have that can be very effective in handling junk mail. As reported in the January 2003 issue of Speaking of Computers (http://academiccomputing.stanford.edu/pubs/SOC/subscribe.html), Stanford's mail servers have software installed that looks at every single message that flows through them and identifies what is likely to be spam. This “spam filter” labels each message according to the probability that it's something you'd just as soon not be bothered with.
Note that the spam filter does not delete spam. The filter simply identifies an email as spam before it gets into your Inbox. After all, this process can't be perfect, and no one wants to risk losing valuable mail. When the system identifies a message as possible spam, it adds a tag such as “[SPAM:####]” to the subject line. Email that *might* be spam gets one # mark. Obvious spam gets six # marks. Using this key, you can decide for yourself how to deal with incoming unsolicited mail.
The simplest solution to dealing with spam is to create a filter in your email program (e.g., Eudora) and process junk mail away from your Inbox. There are instructions for creating these filters for many popular email programs (including Eudora, Outlook, and Procmail for Unix) at http://www.stanford.edu/services/email/antispam/.
Some programs, such as the latest version of Eudora, include their own junk mail handling capability. Be sure to read the configuration information if you use this. Stanford faculty, staff and students can download the latest Eudora from the Essential Stanford Software site (http://ess.stanford.edu/); instructions on configuring Eudora are there as well.
If you have questions about dealing with spam, please submit a HelpSU request, at http://helpsu.stanford.edu/, or you may call the Stanford IT Help Desk at 725-HELP (725-4357).
The summer of 2003 taught a sobering lesson about computer security - that in today's highly connected computing environment, reacting to attacks is not good enough. The speed at which worms and viruses spread is so great that by the time you're aware of the threat it's probably too late. In a situation like this, prevention is the only cure.
Stanford's top officials are committed to taking this lesson to heart and pro-actively protecting the thousands of computers at the University. At the same time, Stanford wants to maintain the open, research-oriented nature of its network to support its academic mission. A cross-campus working group was formed in October to come up with a solution that would achieve both goals; the result is the Managed Host Security project.
The objective of managed host security is to “scale the solution to the problem”. That is, since vulnerabilities can appear on each of thousands of computers, prevention must also take place on each individual machine.
The project has three parts: patch management, configuration management, and controlled network access. Patch management makes sure that critical security updates are automatically applied to each machine before exploits have a chance to appear “in the wild”. Configuration management makes sure that basic security standards (like good passwords on all accounts and no unwanted open services) are maintained. Controlled network access makes sure that machines that don't play well with others are kept away from the larger user community.
November's ITSS Customer Satisfaction Survey received a significant number of responses asking for automatic updates, quarantine of infected machines, and help in setting up secure systems. All of these needs are addressed by the Managed Host Security project.
By the time you read this, the pilot phase of the project should be complete. ITSS will be deploying the BigFix patch management system to Windows-based computers all over the campus to keep them automatically updated. (Other platforms such as MacOS and Linux will follow later.) The project's goal is that the BigFix client should be “...the last patch you'll ever need.”
A self-help tool will be available shortly to identify and optionally fix many common configuration problems. Controlled network access is projected to be in place by the start of the next academic year.
Keeping computers secure is everyone's responsibility. With Managed Host Security, that responsibility could be as easy as clicking Yes.
Stanford University has joined forces with three other institutions, the University of Michigan, Indiana University and MIT, to develop the next generation of course management tools. This landmark venture, called the Sakai Project, aims to create open-source course management tools and related software for the higher education community. It is being launched with a grant from the Andrew Mellon Foundation, with a commitment of resources and adoption from the core institutions that will swiftly integrate and synchronize the educational software.
The Sakai Project will provide Stanford with the next version of CourseWork, the popular course management system in use by thousands of Stanford faculty and students each quarter. In addition to all the features CourseWork now offers, the new environment will include tools to support project teams and other groups of people, and will have many new features as well. The new version of CourseWork will be tested at Stanford in the next academic year, as new features are developed, and will replace the current version of CourseWork in Fall Quarter 2005. For more information about CourseWork, see the web at http://aboutcoursework.stanford.edu/.
Stanford's Academic Computing group, a division of the Stanford University Libraries and Academic Information Resources, will continue to develop and support CourseWork, and is funding, in part, the continuing development effort. President Hennessey and Provost Etchemendy have shared in the cost of funding the development of the next generation of CourseWork through the Sakai Project.
Each of the partners in this consortium will contribute the work done on their internally developed course management systems to create a new set of products that encompasses the best features of the individual efforts. The pre-integrated work products developed by the Sakai Project will greatly reduce the implementation costs of one or more of these tools at any institution. By synchronizing efforts, the four institutions are able to deliver more value to their own campuses than any one would by working alone.
Each of the partnering institutions will have the ability to use any or all of the tools developed through the consortium, integrating and customizing them to accommodate the needs of their faculty and students. The entire set of products will be released to open source for other institutions to adopt and use.
“This endeavor allows four institutions that have committed to software development to vet ideas and implementations with each other, creating the opportunity for a best of breed to emerge,” commented Lois Brooks, Director of Academic Computing at Stanford. “By committing to work with each other and devote our resources to the common good, we are assuring that the collective value is returned to our own institutions, to our partners' institutions, and to the community.”
For more information about the Sakai Project, please contact Lois Brooks at lbrooks@stanford.edu.
The Center for Teaching and Learning (CTL) offers workshops, resources, and individual consultations on pedagogical aspects of technology, includ ing the following highlights for this quarter.
Use of Images in the Classroom Wednesday, April 21
Are you a faculty member who uses (or would like to use) images in the classroom? From cultural images in the humanities to rock formations in geology, images are a powerful aid in teaching and learning. Jeremy Sabol (CTL's Academic Technology Specialist) will host a workshop focused on the pedagogical use of images and will introduce technology that can facilitate it, including an easy-to-use web-based tool developed at the Center for Teaching and Learning.
Student Participation in Large Classes Thursday, June 3
Do you teach medium-sized to large classes? Then you may be interested in learning more about the Personal Response System, a mechanism that facilitates students to participate in the classroom and allows getting real-time feedback on how they are learning the main concepts. Marcelo Clerici-Arias (CTL's Associate Director for Social Sciences and Technology) will lead a workshop on the basics on PRS, with a follow-up advanced workshop in September.
Basic Hands-On PowerPoint (Tuesday, May 4) and Advanced Hands-On PowerPoint (Tuesday, May 11), both led by Jeremy Sabol.
Faculty and teaching assistants interested in teaching with technology can access Professor John Rick's (Anthropological Sciences) talk in the Award Winning Teachers on Teaching series at http://ctl.stanford.edu/Awt/Rick_04.html.
For more information about these workshops and CTL services, contact Jeremy Sabol (jsabol@stanford.edu, 725-4164) or Marcelo Clerici-Arias (marcelo@stanford.edu, 725-0127).
A typical undergraduate student spends only 15-18 hours a week in the classroom. Far more time is spent in technology spaces such as those in libraries and residences, where learning, research, and course project collaboration take place. For example, courses in Stanford's Program in Writing and Rhetoric (PWR) and design courses offered by the Center for Design Research (CDR) both require group collaboration and problem solving among student teams. Survey results gathered from the 11,000 residential students also reveal a strong desire for collaborative spaces enhanced by technology designed to further group interaction. See also, “Student Computing Survey Results for 2003-2004” on page 14.
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The TeamSpace will be located in the southeast corner of Meyer Library |
Meyer TeamSpace, to be located on the first floor of Meyer Library early in Spring Quarter, will offer Stanford students increased productivity and collaboration with plug-and-play document and information sharing, displayed on a big group screen which is collectively controlled by all plugged-in laptops.
Stanford's Academic and Residential Computing groups and the Computer Science Department are working together to produce and operate the TeamSpace. Clara Shih, a graduate student in Computer Science played a key role in getting this project up and running and is excited about bringing this technology to all students.
Leveraging the work of Stanford's Interactive Workspaces (“iRoom”) Project (http://iwork.stanford.edu/), the Meyer Teamspace is a pilot “mini-iRoom” collaborative workspace to be located in the southeast corner of the Meyer Library lobby. The diagram on this page shows the proposed configuration: one or two flat panel displays, reconfigurable tables and chairs, and the three existing support columns.
Meyer is centrally located, is a popular study location, and hosts computing and technical support facilities. TeamSpace would be available to all Stanford students on a first-come-first-served basis, with the possibility of establishing a reservation system if demand becomes very great. To use the facility, students would perform a one-time “single-click” installation of the software onto their Windows or Macintosh laptops. Quick-start “how-to” documentation will be available both on the Academic Computing web site, (http://academiccomputing.stanford.edu/) and in the TeamSpace itself. Meyer technical support staff will be trained in basic troubleshooting, with more complex problems forwarded to iRoom technical staff.
The Meyer TeamSpace pilot project provides a unique opportunity for both unstructured and formal user studies, to better understand how students would use such facilities to support their teamwork, as well as an opportunity to “stress test” the Interactive Workspaces Project's admin software infrastructure under more realistic conditions and with real users. Academic and Residential Computing would similarly improve their understanding of the kinds of collaborative facilities they should focus on in the future.
If this pilot succeeds, the technology could be transferred to additional public spaces at Stanford as well as into residential computing areas and departmental conference rooms (the latter using a portable projector as the basis of the shared display). The largest benefit would be to Stanford students, who would have the opportunity to use what is probably the first collaborative computing facility of its kind to be made freely available to all students. See also, “First ‘Smart Lounge' Opens in Student Residence” on this page.
For more information, see the Web at:
http://teamspace.stanford.edu/
You can also contact, Dave Futey, Associate Director of Academic Computing at dfutey@stanford.edu, or Clara Shih at cs1@stanford.edu.
Professors, TAs, and students who participate in the residence-based Structured Liberal Education (SLE) program at Florence Moore Hall (FloMo) used to have lectures and discussions in a lounge equipped with an overhead projector - the old kind - and a big-screen TV. Thanks to a joint project of Residential Education, SLE and its parent organization, Vice Provost for Undergraduate Education (VPUE), and Residential Computing, they now use state-of-the-art presentation and audio-visual equipment in Stanford's first residential “Smart Lounge.” In addition, when classes or discussion groups aren't in session, the facility is used for residential programming such as guest speakers and movie nights.
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"Smart Lounge" in Florence Moore Hall |
The FloMo lounge, modeled after the “SmartPanel” technology-enhanced classrooms provided at Stanford by the Registrar's Office, includes a ceiling-mounted LCD projector, remotely operated retractable screen, multi-format VCR and DVD players, wireless microphone system, CD recorder for archiving lectures, and six audio speakers. Multiple inputs on the SmartPanel allow concurrent connections by two computers and other sources, such as game boxes. Another device allows real-time web-based control and monitoring of the SmartPanel across the network.
“The new technology has already made a big difference,” says Greg Watkins, who is a SLE instructor as well as Resident Fellow for Florence Moore East. “We had a lecture from Professor Hinton (Music) this week on Mozart's The Magic Flute. He incorporated into his lecture two tracks from audio CDs and a chapter from a DVD -- now projected on a screen large enough for the 80 students plus teaching staff to have a good view from anywhere in the room.” As for weekly SLE film screenings, adds Watkins, “when you're studying film as text, it's important that students have a good viewing situation.”
FloMo East RCC (Resident Computer Coordinator) Peter Deng reports that residential uses have included casual student activities as well as formal residential education programs, with a group of students playing X-Box video games one night, to a multimedia presentation by famed sleep researcher and Stanford professor William Dement another night. For Parents Weekend in February, the Resident Assistants secretly obtained baby pictures of FloMo residents and showed them in a continuous computer slideshow during a reception for parents and students.
“Staff and students in the residences have been requesting this kind of presentation equipment for years, but there's been no funding for it,” says Rich Holeton, Head of Residential Computing, who co-managed the project with Watkins. “The FloMo project was made possible by a unique partnership between VPUE and ResEd, combining academic and residential programming in an unprecedented way.” Residential Computing will support the Smart Lounge the same way it supports residence computer clusters. RCC Deng provides training for staff and students using the room, along with troubleshooting and first-tier support for problems; central Residential Computing staff are available for second-tier support and maintenance. The audio-visual equipment will be upgraded in a regular replacement cycle.
For more information, contact Rich Holeton, holeton@stanford.edu.
One of the Digital Language Lab's ongoing tasks is the virtualization of the Lab's collection of foreign language content stored on audio and video tapes, CDs, and other static media. The collection is diverse, ranging from the tape series to accompany the most recent Spanish textbook to rare recordings of threatened indigenous languages. Located on the second floor of Meyer Library, the Lab serves much of this otherwise unwieldy content in digital form from the its web site at:
Students and instructors have raved about having 24/7 access to the materials over the web.
Creating and serving Language Lab digitalia is an important first step in enabling users to increase their exposure to foreign language content. The next step is to provide users with a means to interact with this content, to respond orally and in writing to what they hear and see. CourseWork, Stanford's course management system, provides such an interactive window on the collection. Using CourseWork, instructors can easily link to Language Lab digital resources and integrate them into their Course Materials. They can also construct online assignments in CourseWork around these digital resources, and track and assess student comprehension and speaking performance.
In the past, students were expected to access foreign language audio and video tapes on their own time. CourseWork brings these valuable and underutilized resources directly to students' workstations and allows them to interact with them orally and in writing in ways that are meaningful to the student and measurable by the instructor. For more information about CourseWork , see the web at:
http://aboutcoursework.stanford.edu/
For more information about the Digital Language Lab, see its web site at:
During the winter term, English Department Academic Technology Specialist, Matthew Jockers, teamed up with English Professor Franco Moretti to offer a graduate course titled Electronic Data, Literary Theory. The course explored various ways in which literary material can be quantified, turned into literary “data,” and how to study, explore, and mine large electronic corpora.
The course and methodologies were typical neither to literary scholarship, in general, nor to the field of Humanities Computing, in particular. Rather than doing typical text analysis where, for example, an electronic version of some text is fed to a concordance program that looks for word frequencies or collocations, Jockers and Moretti sought new ways of defining what constitutes the subject of literary study, choosing to analyze pieces of many texts, rather than one or two whole texts.
Just days before the course was to begin, Moretti was interviewed by the New York Times for an article titled “Studying Literature by the Numbers” in which Moretti outlined some of his thoughts on the quantification of literature. Among other things, he noted that the traditional study of literature, a study of a few select texts from a given period, provides us with a rather distorted slice of literary history. The remedy, Moretti said, is to replace close reading of a limited number of texts with the sort of abstract models that we find in the sciences.
In preparation for the course, Moretti and Jockers, assisted by several dedicated graduate students, created three datasets for the class to investigate. The datasets included a file of 8000 19th century novel titles and publication dates, another file containing the first paragraphs from 250 novels from three specific years, and a final database of Irish-American fiction, which included some 700 records each one including specific information about the text such as its title, publication date, fictional setting, regional setting, and author gender.
To analyze this data, the instructors employed several freely and commercially available applications, but the thrust of the analysis was achieved by using a suite of tools that Jockers developed specifically for the course. The beta version has been named “CATools”, short for Corpus Analysis Tools, and is an Internet-based application written in PHP.
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CATools shows word counts. |
The tools are designed to mine the literary datasets for features that would be of particular interest to scholars of literature. One of the tools, for example, has been used to analyze the evolution of literary titles over a period of 100 years. Via the Internet, users of CATools submit their data to the processor which provides them with statistical summaries of the data, based on pre-defined criteria.
In the case of the 8000 19th century titles, the program outputs a year-by-year summary of title lengths along with descriptive statistics including mean title length, range, and standard deviation. The program also assesses the “distinctiveness” of the titles for that year by weighing the frequency of unique words versus repeated words, and provides a concordance of the most frequently occurring words. Users of the tool can then choose to graph any one of the various features, seeing graphically, for example, how the mean title length from 1800 to 1900 decreases by more than 100 percent.
Another tool offers researchers the opportunity to conduct searches based on “semantic clusters,” groups of words denoting similar sorts of ideas or themes. A researcher using the Irish American Literature dataset, might, for example, wish to explore what correlations may exist between watershed moments in Irish history and the literature being written by Irish immigrants and exiles in the United States. Using the semantic clustering tool to look for words denoting attitudes toward emigration and exile, the researcher might discover that while negative attitudes toward emigration, including anti-British sentiment, persist in the literature written and set in the East, Irish-Americans writing outside the urban centers of New York and Boston, tend to be more optimistic about the future and less inclined to dwell on the circumstances of their exile from Ireland.
This July, Jockers will travel to Liverpool, England for the annual meeting of the American Conference for Irish Studies. In Liverpool, he will present a paper dealing with the development and use of his CATools application, with a specific emphasis on how he has used it in his investigations of Irish-American literature. The paper is part of a panel exploring the ways that technology has been employed within the field of Irish Studies. If you are interested in CATools, you may contact Matthew Jockers via email at mjockers@stanford.edu.
Oh no! Something happened…you lost some email. Maybe you accidentally deleted the message, or your mail program died, or the campus email system hiccuped in a bad way. It doesn't matter. You need to get the message back, or at very least discover who sent it, so you can ask them to send the message again.
Relax. The campus mail system has you covered. You can fix the situation. ITSS, the organization that runs the campus mail system, has created several self-service web tools that help you recover lost email. Want details? Take a look at:
http://email.stanford.edu/lostmail.html
One of the easiest ways to recover lost email is to look for it in WebMail. Your message may have disappeared from your email program, but it's usually still on the servers, which is what WebMail lets you access. The newest way to recover email, however, is the Email Recovery tool at:
https://webapp-ops.stanford.edu/cgi-bin/restore-email
If you use IMAP, you can usually get all of your lost email back if you remember to ask for your missing email within six days of losing it. Note: this only works if you did not delete the mail the day that it arrived. Give Email Recovery a try...it's self-service! The Email Recovery tool, as well as the Email Header Recovery form, can be found on web page at:
The Sundial calendaring service is gaining widespread acceptance throughout
the Stanford campus. Sundial provides the University with a fully featured,
common calendaring system that is maintained centrally.
Sundial currently has over 1400 registered users from approximately 135 departments including ITSS, Chemistry, Music, Law School, Graduate School of Business, Institute for International Studies, Office of Sponsored Research, Residential & Dining Enterprises, Economics, Psychiatry & Behavioral Sciences, Pediatrics, School of Earth Sciences, School of Education and School of Engineering.
The Sundial Team is available to assist departments who wish to migrate their calendar data from Meeting Maker to Sundial. Departments that have successfully migrated to Sundial include ITSS, Chemistry and H&S Deans Office. For more information about migrating to Sundial or to request migration assistance for your department, please visit the Sundial web site (http://calendar.stanford.edu/info-for-depts.html) and fill out the Customer Profile form (http://calendar.stanford.edu/forms/calendar_profile.htm).
Sundial features include the following:
• Capability to track individual, group, event and resource schedules;
• Secure and configurable privacy settings;
• Functionality that is similar to MeetingMaker (including delegation, group, and resource calendaring);
• Accessiblity through the Web (http://sundial.stanford.edu/), desktop clients (Windows, Mac OSX, Unix), and handheld devices (Palm, Pocket PC).
To get a Sundial calendar account and download the calendar software, visit :
Multimedia tutorials are also available on the Sundial calendar web site.
For questions or comments about Sundial, please submit a HelpSU request via https://helpsu.stanford.edu/helpsu.cgi?pcat=Application-Sundial.
The Office of University Communications, which maintains Stanford's main web site (http://www.stanford.edu/) now offers a set of resources and helpful style guidelines for webmasters of departmental or other official Stanford web sites. The resources are available at http://www.stanford.edu/webguide/.They include Dreamweaver templates appropriate for creating a departmental web site, downloadable Stanford artwork for any University web site, and a listing of resources for Stanford webmasters. Future additions will include templates for faculty and staff profile pages, best practices information, accessibility guidelines, and more.
Examples of websites that have been built using these resources are:
http://visitorinformation.stanford.edu/
http://stanfordvideo.stanford.edu/
http://communityday.stanford.edu/
http://www.stanford.edu/dept/foundationrelations/
University Communications is also working with Media Solutions (http://mediasolutions.stanford.edu/) to offer several moderately-priced web site creation packages using these templates. See also “Media Solutions Helps with Web Sites and More” on page 21.
Finally, all departmental webmasters and web designers are encouraged to join the SU Webmasters interest group. This group meets regularly to discuss issues of interest to the maintainers of university web sites. To join, please send an email to majordomo@lists.stanford.edu with the text “subscribe su_webmasters”.
For more information, please contact Scott Stocker, Director of Web Communications, at stocker@stanford.edu .
Information Technology Systems and Services (ITSS) has launched a campaign, including funding for system upgrades, to help administrators who use Macintosh computers upgrade from operating system OS 9 to OS X.
Declining industry support for the older OS 9 technology has made it increasingly difficult to support applications on the Macintosh OS 9 platform - a trend that's already affecting the performance of a number of applications, say ITSS managers. With the introduction of new administrative software, using the old OS 9 systems “...is no longer just inconvenient, it's hampering [staff's] ability to work,” said Nancy Ware, ITSS director of strategic communications.
Although ITSS has a goal of upgrading all administrative users to OS X by December 2004, the upgrade is most urgently needed for Oracle Financials and ReportMart2 users who are currently running Macintosh OS 9.x.
“ReportMart2 users are already experiencing problems on OS 9 and the older system will not be certified for use after the Oracle Financials upgrade which is scheduled for implementation the weekend of April 9,” Ware said. “ReportMart2 users, in particular, need to start upgrading immediately,” she added.
In addition to the operating system upgrade, ITSS has set a G3 processor with 512 MB RAM as minimum standard required for Macintosh administrative users. “Depending on the type and amount of work that they perform, individual users' hardware needs will vary,” said Karen Gibbons, ITSS project manager.
To help Oracle and ReportMart2 users get upgraded to OS X as soon as possible, ITSS will provide:
• Help in assessing the need for upgrades and consulting about appropriate platforms. (ITSS will coordinate assistance through Delphi Project transition team leaders in schools and departments. A list of team leaders is available at project web site at http://www.stanford.edu/dept/itss/finsys/delphi/who_worktrans.html.)
• Funding for operating system upgrades.
• Funding for memory upgrades to meet a 512 MB RAM minimum.
• Funding for installations for users who do not have a CRC contract or local IT support.
In addition, ITSS is offering the following assistance to all campus Macintosh users, whether or not they use Oracle or ReportMart2:
• Upgrade assessments and consulting.
• Free training.
ITSS will not pay for new computers or application software upgrades.
For more details, please see the project web site at:
http://www.stanford.edu/dept/itss/projects/osxmigration/index.html
[Reprinted with permission from the February 25, 2004 issue of the Stanford Report.]
The annual Information Technology Open House, jointly sponsored by ITSS and SULAIR, was held on January 14 in the Tresidder Student Union, Oak Lounge. Attendees met, asked questions of, and interacted with the representatives from about thirty campus-wide technology service groups who participated.
Despite rainy weather, the number of attendees, the level of interaction and the participants' enthusiam were high. Two emails received after the event were especially appreciative:
From a faculty member: “ It was very helpful to me. I came seeking to learn how to incorporate two new software components for my spring class. All the technical, server, support, and licensing people were in one place to get all my questions answered. I walked out with the problems essentially solved.”
From an administrator: “I really enjoyed seeing under one roof all the parts of the IT puzzle on campus. Because the campus is so decentralized, I've been piecing these very services together.... I put myself on one or two useful mailing lists... It was a great opportunity to connect in with all the IT services on campus at one time. I really enjoyed the networking and information sharing.”
Although this carefully coordinated event won't be repeated until next year, a useful web-artifact does remain at:
This page includes the web sites of all the service providers who were at the Open House. There is a wealth of content and contact information there, in some ways a “"virtual” Open House that's certainly worth visiting.