Tony's role in the library
I lead two groups within Digital Library Systems and Services. The Product and Service Management team provides both product management and service management across the breadth of preservation, access and discovery solutions developed in the libraries. This team drives the prioritization and definition of customer-driven development efforts and ensures a holistic approach to delivering sustainable technology-based services. Tony also leads the SUL Technology Support group, responsible for providing departmental support for staff desktops and workstations as well as public kiosks and student cluster devices.