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Performance and productivity in public and nonprofit organizations

Provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on research and scholarship that respond to these challenges.

Online EBSCO Academic Comprehensive Collection

Productivity in public and nonprofit organizations : strategies and techniques

This book provides an overview and assessment of state-of-the-art strategies for performance and productivity in public and non-profit organizations. It is research-based and draws on real cases. Topics include: rationales for productivity and performance improvement; evolution of productivity improvement; strategies for implementing improvement; analytical tools; strategic planning; organizational information technologies; TQM; benchmarking; partnering; re-engineering; project management strategies; and people-based productivity improvement strategies.

Essential statistics for public managers and policy analysts

- additional material on performance management, going beyond an emphasis on performance measurement.