November 24, 2020

Systems outage affecting Libraries systems 11/28-11/29


All Stanford Libraries IT systems will be offline during Thanksgiving weekend to accommodate planned data center outages by University IT (UIT). Important Stanford Libraries services will be down from 10 PM Saturday, 11/28 through the morning of Sunday, 11/29.  

University IT has announced an extended maintenance window starting at 10 pm (PST) Saturday, November 28 and lasting through 10 am (PST) on Sunday, November 29. During this time, UIT networking will be replacing a series of core network switches in both campus data centers. 

Stanford Libraries depends on these switches for our IT infrastructure. Consequently, Stanford Libraries must shut down all servers and storage before UIT can commence their work, and these systems cannot be restarted until the UIT maintenance concludes. We know this does not come at a good time, and we apologize for the interruptions the outage will cause for our patrons. 

  • Our most critical services supporting teaching and research--including SearchWorks, Spotlight, the Stanford Libraries website, Electronic Thesis and Dissertation deposit, and systems that support them--will receive top priority, and Stanford Libraries IT Operations will be working closely with UIT to shut these systems down last (at 11 pm on Saturday, November 28) and restore them first by early Sunday morning, November 29.

  • Medium priority systems will be shut down after 6 pm on Saturday, November 28; with most restored by noon on Sunday, November 29.

  • Lower priority systems will be shut down after 6 pm Friday, November 27, and restored before Monday morning, November 30. 

Note that we expect the University website, email, Slack, Zoom, and other communication channels to remain operational during this time. This outage was originally scheduled for November 14-15, 2020 and was rescheduled.